Privacy Policy

Last Updated: March 16, 2026

This Privacy Policy ("Policy") outlines how personal information is collected, used, shared, and processed when accessing the website of StetonHats (referred to as "Company", "we", "us", or "our"). This Policy applies to our website, built on the Shopline platform, and all related services, including written, electronic, and oral communications, online or offline, and purchases made through these channels (collectively, the "Services").

Please review this Policy and our Terms and Conditions carefully. If you do not agree with them, please refrain from accessing or using our Services.

We may update this Policy periodically. Material changes will be communicated by updating the "Last Updated" date. Continued use of our Services constitutes acceptance of any revised terms.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store (www.stetonhats.com), we collect the personal information you provide, such as your name, billing/shipping address, and email address, to process your transaction.

While browsing our store, we automatically receive your computer's Internet Protocol (IP) address and other technical data to help us understand your browser and operating system for an optimized experience.

With your permission, we may send you emails about our store, new products (such as Straw & Panama, Western, Fedora & Trilby, and Outdoor hats), and updates. You can unsubscribe at any time.

SECTION 2 - CONSENT

How do you get my consent? When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or request a return/exchange, we assume you consent to our collection and use of your information for that specific purpose only.

If we request your information for a secondary reason, such as marketing, we will ask for your express consent.

How do I withdraw my consent? You may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at support@stetonhats.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPLINE

Our e-commerce store is hosted on the Shopline platform. Shopline provides us with the online infrastructure to sell our products to you.

Your data is stored through Shopline's data storage systems and databases, generally on secure servers behind firewalls.

Payment: We exclusively use PayPal as our payment gateway. StetonHats itself does not store or process your credit card data. All payment information is handled directly by PayPal, which adheres to the Payment Card Industry Data Security Standard (PCI-DSS). We recommend reviewing PayPal's Privacy Policy for details on their data handling.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers we engage (e.g., shipping carriers, analytics providers) will only collect, use, and disclose your information to the extent necessary to perform their services for us.

We recommend reading the privacy policies of these providers to understand their practices. Once you leave our website or are redirected to a third-party site, you are no longer governed by this Policy.

Links: We are not responsible for the privacy practices of other sites linked from our store.

Google Analytics: Our store may use Google Analytics to help us learn about site visitors and page views.

SECTION 6 - SECURITY

We follow industry best practices to protect your personal information from loss, misuse, access, disclosure, alteration, or destruction. Since we use PayPal for all transactions, we rely on their robust security protocols for payment data.

SECTION 7 - COOKIES

Our store uses cookies to enhance user experience. Here is a non-exhaustive list of cookies we may use:

• _session_id, unique token, sessional: Allows StetonHats/Shopline to store information about your session.
• _stetonhats_visit, no data held, persistent for 30 minutes: Used for internal site analytics.
• cart, unique token, persistent for 2 weeks: Stores information about your shopping cart contents.
• Cookies related to site security and preferences.

You can choose to disable cookies through your browser settings.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

SECTION 9 - YOUR RIGHTS & OUR BUSINESS POLICIES

You have the right to access, correct, or request deletion of your personal data by contacting us at support@stetonhats.com.

We integrate the following commercial policies into our data handling practices:

• Pricing: All product prices listed include applicable taxes.
• Shipping: Orders of $69 or more qualify for free shipping. Orders under $69 incur a $9.99 shipping fee.
• Returns/Exchanges: We accept requests within 30 days of delivery. Items must be unworn, in original condition with tags, and suitable for resale. Customers are responsible for return shipping costs. Refunds are issued to the original payment method.
• Business Contact: Support Email: support@stetonhats.com Mailing Address: Room 1101, Tower D, Huanzhi Center, 3639 Longhua Avenue, Longhua District, Shenzhen, Guangdong, China

SECTION 10 - INTERNATIONAL DATA TRANSFERS & CHANGES

As we operate from China, your information may be transferred to and processed in jurisdictions outside your own.

We reserve the right to modify this policy. If our store is acquired or merged, your information may be transferred to the new owners to allow continuity of service.

QUESTIONS AND CONTACT INFORMATION

For any questions about this Privacy Policy, to access your data, or to file a complaint, please contact us at:

StetonHats Privacy Compliance Officer Email: support@stetonhats.com