Terms and Conditions

Last Updated: March 16, 2026

OVERVIEW

This website is operated by StetonHats. Throughout the site, the terms "we," "us," and "our" refer to StetonHats. StetonHats offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. A breach of any Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. The material is provided for general information only. We reserve the right to modify site contents at any time but have no obligation to update information.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice and shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 5 - PRODUCTS OR SERVICES

We specialize in women's hats including Straw & Panama, Western Hats, Fedora & Trilby, and Outdoor Hats. We make every effort to display product colors and images accurately but cannot guarantee your monitor's display. We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time.

SECTION 6 - ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. You agree to provide current, complete, and accurate purchase and account information for all purchases. You must promptly update your information, including email and payment details.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools "as is" without warranty. We have no liability arising from your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party materials or websites linked from our site. Review third-party policies before engaging in any transaction.

SECTION 9 - USER COMMENTS & FEEDBACK

We may use any comments you submit without restriction or obligation. Comments must not violate third-party rights or contain unlawful material.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS & INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for any unlawful purpose, to harass others, transmit viruses, collect personal information, spam, or interfere with security features. We reserve the right to terminate your use for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service. You use the service at your sole risk. In no case shall StetonHats, our directors, employees, or affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless StetonHats and our affiliates from any claim arising from your breach of these Terms or violation of any law.

SECTION 15 - SEVERABILITY

If any provision is unlawful or unenforceable, it shall be enforced to the fullest extent permitted, and the remainder of the Terms shall remain valid.

SECTION 16 - TERMINATION

Obligations incurred prior to termination survive. These Terms are effective unless terminated by you or us. We may terminate if you fail to comply.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us, superseding any prior agreements.

SECTION 18 - CHANGES TO TERMS

We reserve the right to update or change any part of these Terms by posting updates. Your continued use constitutes acceptance.

SECTION 19 - PURCHASES, PAYMENT, & SHIPPING

• Pricing: All product prices listed on our Services include all applicable taxes. You will not be charged additional taxes at checkout.
• Orders: Prices may change, but changes do not affect orders for which we have sent a confirmation email.
• Payment: We currently accept PayPal only as our payment method.
• Shipping:
  • Free Shipping: Orders totaling $69 or more qualify for free standard shipping.
  • Shipping Fee: Orders under $69 incur a flat shipping fee of $9.99.
• Returns & Exchanges:
  • We accept returns and exchanges within 30 days of the delivery date.
  • Conditions: Items must be unworn, in original condition with all tags attached, and suitable for resale.
  • Process: Customers are responsible for return shipping costs. Refunds are issued to the original payment method upon receipt and inspection. 
  • Contact support@stetonhats.com to initiate a return or exchange.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at: StetonHats Customer Service Email: support@stetonhats.com Address: Room 1101, Tower D, Huanzhi Center, 3639 Longhua Avenue, Longhua District, Shenzhen, Guangdong, China